TERMS & CONDITIONS FOR CATHY'S ART*
TERMS & CONDITIONS FOR CATHY'S ART*
Last updated: September 15, 2025
These Terms & Conditions outline the rules and regulations for using our website and purchasing our art. By accessing this website and/or making a purchase, you agree to be bound by these Terms & Conditions. Please read them carefully. If you disagree with any part of these terms, you must not use this website.
1. USE OF WEBSITE
You must be 18+ or have parental permission. You agree not to misuse the site or engage in prohibited behaviour (spam, hacking, etc.).
2. ORDERS AND PAYMENTS
Orders are processed securely via Stripe. Prices are in GBP and are subject to change without notice. All sales are subject to availability and confirmation.
All personal information is handled in accordance with our Privacy Policy.
3. DELIVERY
Delivery Regions -
United Kingdom only
Delivery Methods-
Orders are sent via Royal Mail ( Large Letter 2nd Class, Large Letter Tracked 48, Small Parcel 2nd Class, Small Parcel Tracked 48, Medium Parcel Tracked 48) Occasionally, local couriers may be used
For larger or heavier parcels, we may use ParcelForce Express48 (delivery in around 2 working days). Costs for this service start from £9.95, and the exact amount will be shown at checkout.
Processing Time -
Orders are processed and dispatched within 3–5 business days
Handmade or custom items may take slightly longer
Delivery Time -
Royal Mail 2nd Class: typically 2–3 working days
Royal Mail Tracked 48 services: usually 2 working days
Delivery times may vary depending on location and carrier
Delivery Costs -
Calculated at checkout and shown before payment
Responsibility -
Once dispatched, delivery is the responsibility of the carrier
We are not liable for delays caused by postal services or other third parties
Delivery Issues -
If your order does not arrive within the expected timeframe, please contact us at 📧 Email: info@cathysartx.com and we will assist
4. RETURNS AND REFUND POLICY FOR CATHY'S ART*
We want you to love your purchase. If you're not satisfied, you may return items under the terms below
RETURNS
Returns Window -
You have 14 days from delivery to request a return
Conditions -
Items must be unused and in original packaging
Custom or personalised items are non-refundable unless damaged
How to Return -
📧 Email: info@cathysartx.com with “Return Request” in the subject line
We’ll provide return instructions
Refunds
Once we receive your returned item, we’ll notify you and issue a refund to your original payment method
Delivery costs are non-refundable unless the return is due to our error
Exchanges
May be available depending on stock
Please contact us to discuss options
Contact
If you have any questions about delivery, returns, or refunds, please contact us:
📧 Email: info@cathysartx.com
📮 Address: 16 Punchbowl Park, Manchester Road, Buxton, Derbyshire, SK17 6TA
5. PROMOTIONS AND DISCOUNT CODES
From time to time, Cathy's Art * may offer promotional discounts, coupon codes, or special offers. These promotions are subject to change or cancellation at any time without notice. Unless otherwise stated, offers are valid for one use per customer, cannot be combined with other promotions, and apply only to eligible products as described in the offer. Expiration dates and any additional terms will be clearly stated on the promotional material
6. COPYRIGHT INFORMATION
All images and content on the Cathy's Art* website are protected by copyright. Please respect our intellectual property.
Copyright Ownership: All artwork and website content is the exclusive property of Cathy's Art*.
Permitted Use: You may browse and view the content on our website for personal, non-commercial use only.
Prohibited Use: You may not reproduce, distribute, modify, or create derivative works of our artwork or website content without our express written permission.
Legal Action: We will take legal action against any unauthorized use of our copyright materials.
7. LIMITATION OF LIABILITY
We are not liable for indirect or consequential damages arising from the use of our website or products.
CONTACT
📧 Email: info@cathysartx.com
Address: 16 Punchbowl Park, Manchester Road, Buxton, Derbyshire, SK17 6TA
DISCLAIMER FOR CATHY'S ART*
The information on this website (including blog posts) is for general informational purposes only. We make every effort to keep content accurate but cannot guarantee it. Artistic advice or suggestions should not be treated as professional recommendations.
8. GOVERNING LAW AND JURISDICTION
These Terms & Conditions, and any disputes arising out of or in connection with them, are governed by the laws of England & Wales. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England & Wales.