with your order number. Once approved, I will send you a downloadable PDF shipping label via email. You must print this label and attach it to your package.
Return conditions -
Item condition - Items must be returned in their original condition in original packaging
Accepted Reasons - I accept returns for both defective products (damaged or incorrect items) and non-defective products (e.g you changed your mind )
Return Shipping Fees -
Defective products - If your item is faulty or damaged I will provide the return shipping label at no cost to you.
Customer Remorse - For Standard returns (e.g you no longer want the item), the cost of the Royal Mail return shipping label will be deductedfrom your final refund.
Restocking Fees - I do not charge any re-stocking fees
Refunds -
Once I receive and inspect your returned item, I will notify you via email. Approved refunds are processed automatically back to your original payment method (via Stripe) within -10 business days
Exchanges - I do not offer exchanges
Contact
If you have any questions about delivery, returns, or refunds, please contact: